How is the furniture delivered?
We partner with trusted national couriers to ensure safe and timely delivery of your garden
furniture. Each item is securely packaged with protective materials to prevent damage during
transit. You’ll receive a tracking number once your order ships. Depending on your location,
delivery typically takes 3 to 7 business days. For large items, curbside or scheduled
delivery
may be arranged. We also include setup instructions for your convenience.
How are your materials different?
Our materials are handpicked for their durability and weather resistance, ensuring
long-lasting
outdoor performance. Unlike generic brands, we use treated hardwoods, rust-proof aluminum,
and
UV-resistant fabrics. These materials can endure sun, rain, and even snow without losing
their
appeal. All surfaces are easy to clean and require minimal upkeep. The result is elegant
furniture that stays beautiful for years. You’ll notice the difference in both look and
feel.
Is installment payment available?
Yes, we offer flexible installment payment options through trusted providers at checkout. You
can
split your total into manageable monthly payments without interest on select plans. The
process
is safe, fast, and doesn’t affect your credit score. It allows you to furnish your outdoor
space
without financial strain. Look for the “Pay in Installments” button during checkout. You’ll
see
available options based on your location and cart total.
Can I customize my furniture order?
Absolutely! Many of our products come with customization options such as fabric color, wood
stain, and size. This allows you to tailor your purchase to your outdoor theme or space
dimensions. Simply select your preferences on the product page. For more complex custom
orders,
our design team can assist you personally. We want you to receive furniture that fits your
lifestyle perfectly. Reach out via our contact form to begin customization.
Is assembly required?
Most of our furniture arrives partially assembled and includes clear, easy-to-follow
instructions. Tools needed for assembly are either included or commonly found in households.
On
average, assembly takes 20–45 minutes depending on the item. If you prefer, we can arrange a
professional installation in select areas. We also offer helpful video tutorials to guide
you
step-by-step. Your comfort is our priority—even during setup.
Are the cushions included with all sets?
Yes, unless stated otherwise, all sets that feature cushions include them in the price. Our
cushions are crafted with weather-resistant foam and fabrics, ideal for outdoor
environments.
They’re designed for comfort and long-term use. Some collections also offer removable covers
for
easier cleaning. Be sure to check product descriptions for color or style variations.
Replacement cushions can be ordered separately if needed.
How should I care for outdoor furniture?
Regular maintenance ensures your furniture remains in top condition for years. We recommend
occasional cleaning with mild soap and water, especially after heavy weather. Avoid using
harsh
chemicals, which may damage finishes. During winter months, covering or storing your
furniture
will extend its life. For wooden sets, a seasonal application of oil or sealant is
beneficial.
Every order includes a care guide specific to the materials used.
Do you offer free shipping?
We provide free standard shipping within the contiguous United States on most orders. For
remote
or oversized deliveries, additional handling fees may apply and will be clearly shown at
checkout. Shipping is handled with care, and tracking is always provided. We aim to dispatch
your items within 48 hours. Express and expedited shipping options are also available.
Details
can be found on our Shipping Policy page.
What is your return policy?
If you’re not completely satisfied, you may return your furniture within 30 days of delivery.
Items must be in unused, original condition and packaging. Refunds are processed promptly
upon
inspection. Return shipping may apply unless the item was damaged or incorrect. To initiate
a
return, contact our support team for a Return Authorization. Your satisfaction is our
guarantee,
and we’ll make the process smooth and fair.